A MODEL OF MARITIME COMMUNITY DIGITALISATION AND INSTITUTIONAL COMMITMENT TOWARDS TELECENTRE SUSTAINABILITY

Marhaini  Mohd Noor; Amirah  Abd Halim

doi:10.46754/jml.2024.08.006

Authors

Marhaini Mohd Noor Universiti Malaysia Terengganu
Amirah Abd Halim Universiti Malaysia Terengganu

DOI:

https://doi.org/10.46754/jml.2024.08.006

Keywords:

Institutional capacity, sustainability, maritime community, telecentre, resilient

Abstract

This study focuses on telecentre implementation institutional capacity and sustainability. Telecentre sustainability is the power of a national commitment by policymakers who recognize the importance of connecting people through modern information society tools and back that commitment up with funding and institutional support for multi-year programs. The significance of institutional capacities in translating national policy into action at the regional and local levels through governmental and non-governmental bodies. The importance of maritime community volunteers in the operation of telecentres as a network of telecentres cooperating in a region to develop and share a variety of resources. The significance of promoting information and ICTs as a valuable resource for individuals, families, organizations, and communities. In light of this, it is now clear that telecentres are necessary for continued development. The managers of various telecenters throughout the East Coast provided the information that was gathered. We presented and spoke about the findings of qualitative narratives derived from the content analysis of the interviews. In order to come up with the main conclusions of this study, the qualitative data that were gathered, evaluated and interpreted. The findings show that this implementation study identified a lack of resources (inputs) and impediments as a result of policy failure. Theoretically, this research indicates that telecentres will be sustainable in the long run. With the enhancement of the telecentre program, ICT for maritime community development and sustainability will improve. This study proposes a model of maritime community digitalization and institutional commitment with the emphasizes on technology infrastructure, digital literacy, institutional commitment and community involvement. Thus, these are embedded to the sustainability pillars which are: organization, policy, social, finance and operation identified from this research.

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